I put endless hours into designing and testing all of our products to assure they meet the highest industry standards and that they are simple to use. All of our products come with a 30-day satisfaction guarantee. If you don't like it, we will take it back with no questions asked. We also now offer a 2-year limited warranty on our flagship product- Slacker V3. We stand behind all of our products and want our customers to have an amazing experience throughout the life of their purchase.